Privacy Policy
Sprinkle & Sparkle Luxe Co.
Effective Date: 30 July 2026
Your Privacy Matters
At Sprinkle & Sparkle Luxe Co., every relationship begins with trust.
Whether you're exploring our services, subscribing to The Sprinkle & Sparkle Edit, requesting a bespoke proposal, booking a consultation, planning a celebration, or simply browsing our website, we are committed to protecting your personal information with the same level of care, discretion, and professionalism that defines every experience we curate.
This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices available to you.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Sprinkle & Sparkle Luxe Co. is a luxury gifting, experiential, event planning and festive styling company based in Lagos, Nigeria.
Our website serves as a platform where visitors can:
- Explore our services
- Request quotations
- Submit enquiries
- Book consultations
- Subscribe to our newsletter
- Contact our team
- Learn about our experiences, products and events
2. Information We Collect
Depending on how you interact with us, we may collect information including:
Personal Information
- Full name
- Email address
- Telephone number
- Company name (where applicable)
- Event information
- Delivery information
- Budget information
- Service preferences
- Messages submitted through enquiry forms
Newsletter Information
If you subscribe to The Sprinkle & Sparkle Edit, we collect:
- Your email address
- Subscription preferences
- Marketing consent where required
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Device type
- Browser type
- IP address
- Approximate location (such as city or country)
- Pages visited
- Time spent on pages
- Referral source
- Website interactions
This information helps us improve our website and better understand how visitors engage with our content.
4. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations and proposals
- Manage consultations
- Deliver requested services
- Process event and gifting enquiries
- Improve customer experience
- Send newsletters you have requested
- Communicate important updates
- Improve our website
- Measure marketing effectiveness
- Prevent fraud and protect our business
We only use your information where we have an appropriate legal basis to do so.
6. Contact & Enquiry Forms
When you submit an enquiry through our website, your information is used solely to respond to your request and manage your enquiry.
Depending on the nature of your enquiry, it may be shared internally with the relevant team responsible for:
- Luxury gifting
- Events
- Festive styling
- Business partnerships
- Corporate services
- Customer support
7. Third-Party Services
To operate our website efficiently, we work with carefully selected service providers.
These may include:
Zoho CRM
We use Zoho CRM to securely manage customer enquiries, leads and ongoing client relationships.
Mailchimp
Newsletter subscriptions are managed through Mailchimp.
Google Analytics
Google Analytics helps us understand website performance and visitor behaviour.
Meta Pixel
Meta Pixel helps us understand the effectiveness of our advertising and improve future marketing campaigns.
These providers process information in accordance with their own privacy policies and applicable data protection laws.
9. Data Security
Protecting your information is important to us.
We use reasonable technical and organisational measures to safeguard the information we collect against unauthorised access, disclosure, alteration or destruction.
While no online system can guarantee absolute security, we continually work to protect the information entrusted to us.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Respond to enquiries
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised where appropriate.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your information
- Request corrections
- Request deletion of your information
- Withdraw marketing consent
- Object to certain processing activities
- Request a copy of your personal information where applicable
To exercise any of these rights, please contact us using the details provided below.
12. Children's Privacy
Our website is intended for individuals aged 18 years and above.
While some of our services are designed for celebrations involving children, we do not knowingly collect personal information directly from children through this website without appropriate parental or guardian involvement.
If you believe a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.
The most current version will always be published on this website together with its effective date.
14. Questions About Your Privacy?
If you have any questions about this Privacy Policy or how your personal information is handled, we'd be pleased to assist you.
Sprinkle & Sparkle Luxe Co.
concierge@sprinkleandsparkleluxe.com
www.sprinkleandsparkleluxe.com
We aim to respond to privacy-related enquiries as promptly as reasonably possible.